Policy

USA and Europe Shipping:

• We offer free shipping on orders over $120 USD.
• For orders under $120 USD, shipping is calculated at checkout.
• We ship to all of Europe, USA, and Canada.
• We use DHL, UPS, FedEx and USPS for shipping.
• Shipping times vary depending on the destination, but most orders are shipped within 2 business days and arrive within 5-7 business days.

International Shipping:

• We ship to most countries around the world.
• Shipping rates may vary depending on the destination.
• Please contact us directly at support@akaosa.com for a shipping quote to your country.

Delivery:

• We will email you a tracking number once your order has shipped.
• You can track your order online at the shipping carrier's website.
• If you have any questions about your order, please contact us at support@akaosa.com

Returns and Refunds:

• You may return your order for a full refund within 30 days of receipt.
• To return an item, please contact us at support@akaosa.com and we will provide you with a return number.
• Returned items must be in new, unused condition and must be returned in the original packaging.
• We will refund your purchase price within 10 business days of receiving your returned item.

We are committed to providing you with a fast and convenient shipping experience. If you have any questions about our shipping policy, please do not hesitate to contact us: support@akaosa.com.